AUD99 Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use AUD99 Casino. Please read them carefully before creating an account, depositing funds or participating in any gambling activity. By using the website, you confirm that you understand and agree to these terms, together with any additional rules displayed for a particular product, game, promotion or service.

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1. General terms and acceptance

These Terms & Conditions form an agreement between you and AUD99 Casino regarding your use of the website, related software, games, account services and other features made available through the platform. They apply whether you access the website by computer, mobile phone, tablet or another supported device. By visiting, registering with or using the website, you agree to comply with these terms and all applicable laws.

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If you do not agree with any part of these Terms & Conditions, you must not use the website or open an account. Some services may also be subject to additional terms. These may include game rules, promotional conditions, payment provider rules, privacy information and responsible gambling requirements. If an additional term conflicts with these terms, the additional term will generally apply to the relevant service or promotion.

You are responsible for reading the current version of these terms before using the website. AUD99 Casino may update, amend or replace these terms when reasonably necessary, including to reflect changes to the website, technology, business operations or applicable legal requirements. The updated version will apply from the date it is published, unless a different effective date is stated.

Website use

You must use the website only for lawful purposes and in accordance with these Terms & Conditions.
You must not interfere with the operation, security or availability of the website or attempt to gain unauthorised access to any system or account.
You must not use automated tools, bots, scripts or other methods intended to manipulate games, transactions, promotions or website performance.
You must not introduce malicious code, distribute harmful material or take any action that could damage the website or other users.
You must not use the website to facilitate fraud, money laundering, theft, abuse or any other unlawful activity.

2. Eligibility, registration and account security

You may use AUD99 Casino only if you are legally permitted to participate in online gambling in the place where you are located. You must meet the minimum legal age and any other eligibility requirements that apply to the services you use. You must not access the website from a location where online gambling is prohibited or restricted.

When registering, you must provide information that is accurate, complete and current. This may include your name, date of birth, residential details and other information needed to establish your identity, eligibility and suitability to use the platform. You must update your information if it changes. Providing false, misleading or incomplete information may result in account restrictions, cancellation of transactions or closure of your account.

You may generally hold only one personal account unless AUD99 Casino expressly permits otherwise. Accounts must be used by the registered account holder. You must not sell, transfer, lend or share your account, and you must not allow another person to gamble using your login details. If you believe that someone else has accessed your account, you should stop using it and follow the available account security or support process.

Identity and compliance checks

AUD99 Casino may carry out identity, age, location, payment, fraud, security and responsible gambling checks. You may be asked to provide documents or information for these purposes. Any requested material should be genuine, readable and supplied within the required timeframe. Until a check is completed, access to some services or transactions may be limited.

You are responsible for keeping your username, password and other access details confidential. You should choose a strong password, avoid reusing it on other websites and log out when using a shared device. Activity carried out through your account may be treated as activity authorised by you unless you have reported an actual or suspected security issue promptly.

You must not create an account on behalf of another person.
You must not use another person’s payment method without proper authority.
You must not attempt to avoid a self-exclusion, account restriction or verification requirement by opening another account.
You must tell AUD99 Casino if information connected with your account is inaccurate or no longer current.
You must cooperate reasonably with lawful compliance and security requests.

3. Deposits, withdrawals, games and promotions

You may deposit funds using payment methods made available through the website. You confirm that you are authorised to use the selected payment method and that the funds belong to you or are used with the account holder’s proper authority. AUD99 Casino may decline, reverse or delay a transaction where this is necessary for verification, security, payment processing or compliance reasons.

You should check the details of every transaction before confirming it. Deposit amounts, available methods, processing requirements and any applicable fees or limits may be shown on the website or by the relevant payment provider. Your bank, card issuer or payment service may apply separate fees or conditions. AUD99 Casino is not responsible for charges imposed by an external provider.

Withdrawals may be subject to account verification, source-of-funds checks, payment rules and other reasonable conditions. A withdrawal can be reviewed where unusual activity, duplicate accounts, payment concerns, fraud indicators or a breach of these terms is suspected. You must provide accurate information needed to complete a lawful payment. Any displayed processing information is indicative only unless expressly stated otherwise.

Games and results

You are responsible for reviewing the rules of each game before placing a wager. Game outcomes are determined by the applicable game system and relevant results or records. Subject to applicable law, the result recorded by the platform will be treated as final, except where there is a clear technical error, malfunction, obvious mistake or other reason requiring correction.

If a game, bet, result or transaction is affected by a technical fault, communication failure, software error or other material problem, AUD99 Casino may take reasonable steps to correct the issue. This may include voiding an affected wager, restoring an incorrect balance or contacting you for further information. You must not knowingly take advantage of an error or irregularity.

Promotions and bonuses

Any promotion, bonus, reward or special offer is subject to its own terms. Those terms may set out eligibility, entry requirements, qualifying activity, expiry, wagering or playthrough conditions, maximum values, excluded payment methods and withdrawal rules. You should read the complete promotional terms before participating. If you do not meet the stated conditions, a reward may not be issued or may be removed.

AUD99 Casino may cancel, amend or withdraw a promotion where this is reasonably necessary, including where an offer has been published in error, has been misused or is affected by technical or operational circumstances. Unless required by law, a person may not claim more than one reward when the promotion is intended for one account or one eligible participant. Attempts to abuse a promotion may lead to the cancellation of related benefits and account review.

4. Responsible gambling, privacy and intellectual property

Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Only gamble with money you can afford to lose. Set a budget before you start, take regular breaks and avoid gambling when you are upset, tired or under the influence of alcohol or other substances.

Safer gambling options

Where available, account tools may allow you to set deposit limits, session limits, time reminders, cooling-off periods or self-exclusion. You should use these tools if gambling is becoming difficult to control. A self-exclusion request is an important step and may restrict access for the selected period. You must not try to bypass a restriction by creating or using another account.

If gambling is affecting your finances, relationships, work, study or wellbeing, consider stopping and seeking independent support. AUD99 Casino may apply additional safeguards, request information, restrict promotional communications or limit an account where this is considered appropriate for customer protection or compliance.

Privacy and communications

Personal information is handled in accordance with the AUD99 Casino Privacy Policy. The information collected may be used to operate the account, process transactions, provide customer support, verify identity and age, manage risk, improve services, meet legal obligations and promote responsible gambling. The Privacy Policy explains how information may be collected, used, stored and disclosed.

You are responsible for ensuring that the contact details connected with your account are current. You may receive service messages about account activity, security, transactions, changes to terms and other important matters. Marketing communications may be managed through the available preferences or unsubscribe options, subject to messages that are necessary to administer your account.

Content and intellectual property

The website, including its design, text, graphics, software, trade marks, logos and other content, is owned by or used with permission by AUD99 Casino or the relevant rights holder. You may use the website for personal, non-commercial purposes in accordance with these terms. You must not copy, modify, reproduce, publish, sell, reverse engineer or exploit website content unless you have written permission or the law allows it.

5. Suspension, liability, complaints and governing law

AUD99 Casino may suspend, restrict or close an account where it reasonably believes that you have breached these terms, provided inaccurate information, used an unauthorised payment method, engaged in prohibited conduct, failed a verification check or created a risk to the website, other users or the business. An account may also be restricted where this is required by law, a payment provider or a relevant compliance process.

If an account is closed or restricted, you must not attempt to create another account or continue using the website unless permission is provided. Subject to applicable law and any valid rights you may have, transactions or balances connected with unlawful conduct, fraud, abuse or a breach of these terms may be withheld or reviewed. Any legitimate remaining balance will be dealt with according to the applicable process after relevant checks are completed.

Availability and liability

The website may occasionally be unavailable because of maintenance, upgrades, network problems, device issues, payment service interruptions or events outside reasonable control. AUD99 Casino does not guarantee that the website, games or account features will always be available, uninterrupted, secure or free from errors. You should keep your own device, software and internet connection secure and suitable for use.

To the extent permitted by law, AUD99 Casino is not responsible for losses caused by your failure to follow these terms, unauthorised access resulting from your failure to protect account details, interruptions outside reasonable control, third-party services or information you have provided incorrectly. Nothing in these terms excludes, restricts or modifies a right or remedy that cannot lawfully be excluded, restricted or modified under applicable Australian consumer law.

Questions and complaints

If you have a question, transaction concern or complaint, review the available support options on the website and provide enough information for the matter to be investigated. This may include your account details, the relevant date, transaction reference, game or promotion and a clear explanation of the issue. Do not send passwords or unnecessary sensitive information.

AUD99 Casino may review complaints using account records, transaction information, game records, correspondence and other relevant material. You are expected to cooperate reasonably and provide accurate information. If you remain dissatisfied, follow any further review or dispute process made available to you. These terms are subject to the laws that apply to your use of the website and any dispute will be handled by the courts or authorised dispute process with appropriate jurisdiction.

If any provision of these Terms & Conditions is found to be invalid or unenforceable, that provision will be read down or removed to the extent necessary, and the remaining provisions will continue to operate. A failure to enforce a right immediately does not mean that the right has been waived. These terms, together with any applicable additional rules and policies, represent the agreement governing your use of AUD99 Casino.